1. Information We Collect
We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us. We also collect information automatically when you use our services.
Personal Information
Name, email address, phone number, username, and profile information.
Usage Information
Information about how you access and use PullUp, including pages viewed and features used.
Transaction Information
Payment details, order history, and ticket purchase information.
Device & Location Info
Device type, IP address, browser type, and general location information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, personalize your experience, and ensure the security of our platform.
Learn more about how we use your information4. Your Choices & Rights
You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time by following the unsubscribe link in our emails or updating your account preferences.
5. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover we have received information from a child under 13, we will delete it.
8. International Transfers
Your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@pullup.ng.